Manage Billing and Payment Information

Overview

Billing and Payment information can be added or updated via the profile page in StackPath. In order to avoid service interruptions and ensure that communications are sent to the proper individuals, it will be necessary to review your Company and Billing information regularly. Use this document to learn how to add or update billing information.

Add or update billing contact information

1. In the top right corner of the StackPath Control Portal, click on your username.
2. In the drop-down menu, select Billing.
3. Next to Company Information, click EDIT.
4. Type your company name, Billing address and Company address in the fields provided.
   1. If the Billing address and company address are the same, click the "Use Billing Address" link to copy the field information over.
5. Make your changes, and then click Save Changes.

For Canadian Customers, Stackpath is required to report your GST number for auditing purposes. Be sure to add the GST number in the VAT ID field before committing changes.

Add or update payment information

Reviewing your Credit Card information will ensure that there are no interruptions to your service once billing time comes around.  You can add/review your credit or debit card to your account by following these steps.

1. In the top right corner of the StackPath Control Portal, click on your username.
2. In the drop-down menu, select Billing.
3. Click Payment Methods in the top menu
4. Select Add Credit Card and complete the missing information. 
   • To set this payment as the default payment, mark Set as Default. This default payment will be automatically charged. 
5. Save your changes. 
6. To edit a previously saved credit card, click on the three dots menu to the right of the Credit Card information.
7. Select EDIT.
8. Edit your information and click, Save Changes